Disclaimer

Effective Date: 01 Sep 2025

At Vital Path Transportation, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our transportation services. By accessing our site or booking with us, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and payment details when you book our services.

• Health-Related Information: Limited non-sensitive health information only as necessary to provide safe and appropriate transportation.

• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide non-emergency medical transportation (NEMT) services.

• Communicate with you about your rides, schedules, or inquiries.

• Improve our services and website functionality.

• Comply with legal or regulatory requirements.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share your information only in the following circumstances:

• With healthcare providers or caregivers, but only when necessary to complete your transportation safely.

• With trusted third-party service providers who assist us in operating our business (such as payment processors).

• When required by law, regulation, or legal process.

4. Data Protection and Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your personal information, subject to legal and contractual obligations.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Vital Path Transportation

📞 (817) 988-0802‬